Privacy Policy

Effective Date: 01/10/2025

At JTS Home Solutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, fill out forms, or interact with our online advertisements, including Google Ads and cookies.

1. Information We Collect

When you interact with JTS Home Solutions, we may collect the following types of information:

Personal Information: Name, email address, phone number, and any details provided through contact forms or service inquiries.
Project Information: Details about your renovation needs, preferences, and service requests.
Technical and Usage Data: IP address, browser type, device information, and browsing behavior collected via cookies and analytics tools.
Advertising Data: Information from our Google Ads campaigns, such as engagement with ads and conversions (e.g., form submissions after clicking an ad).

2. How We Use Your Information

We use your information to:

Provide and improve our services, including consultations, estimates, and project execution.
Respond to inquiries and communicate updates regarding your project.
Analyze website usage to enhance user experience and optimize website performance.
Personalize ads and measure the effectiveness of our Google Ads campaigns.
Improve marketing strategies by understanding visitor behavior and preferences.
Comply with legal obligations and prevent fraud or unauthorized activities.

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties, except in the following cases:

Service Providers: Trusted third-party partners (e.g., payment processors, subcontractors) who help us deliver our services.
Google Ads and Analytics: We share anonymized or aggregated data with Google to optimize our advertising performance.
Legal Requirements: We may disclose information when required by law or necessary to protect our business from fraud and security threats.

4. Use of Cookies and Tracking Technologies

JTS Home Solutions uses cookies and tracking technologies to improve user experience and enhance ad performance. This includes:

Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us analyze site traffic and user behavior.
Advertising Cookies: Used for personalized ads and retargeting through Google Ads.

You can manage or disable cookies through your browser settings or opt out of personalized ads via Google Ads Settings.

5. SMS Consent and Communication

We may use third-party services such as SMS services to send SMS messages related to our services. By providing your phone number and opting in to receive messages, you agree to the following:

You have provided explicit consent to receive messages from JTS Home Solutions.
Messages may include project updates, appointment reminders, or other relevant communications.
You can opt out at any time by replying “STOP” to any message you receive.
Your phone number will not be shared or sold to third parties for marketing purposes.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information upon request.
Opt out of marketing communications by unsubscribing from emails or disabling advertising cookies.
Control cookies and ad preferences through browser settings or Google Ads controls.

To request data changes or removal, please contact us via email.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online data transmission is 100% secure, and we recommend taking precautions when sharing sensitive information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us:

JTS Home Solutions
[email protected]